© 2020 by The Craft Skill. 

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STORE POLICY

FREE SHIPPING?

FREE SHIPPING on ORDERS OVER $50 USD! Product total must be equal to or greater than $50.00 USD

WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?

Please contact our Customer Support team (Contact Us Page) or EMAIL to start the return process. Please include the following information:

  • Order number

  • Proof of purchase

  • Video or photo of the faulty product (if applicable)

  • Complete delivery address

  • Contact telephone number

In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.

NON Refundable Items?

Items that are personalised, bespoke or made-to-order to your specific requirements are Non Refundable.

HOW DO I CHANGE OR CANCEL MY ORDER?

You can cancel or change an Order within 3 days of Order placing. You can do so through EMAIL. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. Please note that any order cancelation or modification will not be entertained after 3 days of order placing.

Custom Duty & Tax

Custom Duty & tax varies from country to country, on some items your country will ask you (customer) to pay custom duty or tax. The Craft Skill is not responsible for any custom duty or taxes applied in your country.

Wholesale Inquiries

For wholesale inquiries please EMAIL.

 
Payment Methods

- Credit / Debit Cards

- To Pay VIA Bank Transfer Email us
 

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